When you have to buy Steel Cutting Machinery, it’s not easy to choose among different options.
There are many Steel Cutting Machinery producers all around the world; everyone strives to give the best product at the best price for the Customer, in a competition that may be confusing for the Client.
The real difference is in the special services.
That’s why we collected in 5 points the very special services of SACMA. Beyond the technical features of the machinery, what’s really exceptional are the after-sales service and the flexibility of the technical assistence on installed plants. We never leave our Customer alone after the installation: he is constantly assisted by our Techinical Department, also remotely. Not a little thing, for a very delicate industrial field, with production plants that represent big investments and fairly have to keep high performances in the years. Read the experiences of manufacturers that have long-lasting machinery.
Moreover, SACMA’s team is able to assist Customers for their machinery on the spot, preventing damages and studying solutions and upgrades.
SACMA’s 5 special services
What are this 5 top-notch services?
1| TELESERVICE ASSISTANCE
Sacma offers this extraordinary remote service that allows to:
always keep under control the machinery activity, wherever it is in the world
make a diagnosis of main issues
fix them, when possible, preventing plant stoppage.
This service drastically reduces both assistance and maintanance work times, and axes the costs, as in the most of the cases avoids on-site intervention.
2| UPDATE OF SACMA MACHINERY
Since ever, Sacma has stored the machinery projects, so that our technical office can go back to the original drawings and set every plant back to the original conditions, no matter how old it is.
3| BASES ON BEHALF OF A THIRD PARTY
Our carpentry district is available to realize electro-welded structures on behalf of other machinery builders. We guarantee high level standards in this kind of production: any of our welders has obtained the patent from the Welding Italian Institute, and we only work on first quality metal sheet certified by the steel mill supplier.
4| STAND ALONE MACHINERY
Sacma realizes and sells not only slitting lines but stand alone machinery as well, that can be inserted in lines of other producers: winders, slitters and levelling machines, last ones real flagship of Sacma production.
5| PREARRANGED MAINTENANCE SERVICE
Sacma puts its technical staff at its customers disposal and pre-sets periodical checks of the plants in order to prevent wear and issues of the machineries.
Lots of Customers have already tested these special services, such as the pipes and profiles producer YUCEL BORU (Turkey) and the household equipment and industrial products manufacturer ATLANT (Belarus).